Welcome to THE PERSONAL INJURY CONNECTION ("the Website"), a directory service though which personal injury providers may list and promote their businesses and website users may view can compare professional profiles and other information posted by personal injury providers. By accessing or using the Website, you agree to be bound by these Terms of Service (“Terms of Service”) and our Privacy Policy (insert link), which is incorporated herein by reference.

1. Acceptance of Terms
   
   1. These Terms of Service constitute a legally binding agreement between you ("User" or "you") and The Personal Injury Connection ("we," "us," or "our"), governing your access to and use of the Website and all services, features, and content available on or through the Website. By accessing or using the Website in any capacity, you agree that you have read, understood, and consented to these Terms of Service and the Privacy Policy (insert link), both of which govern your relationship with us. If you do not agree to these Terms of Service, you are prohibited from accessing or using the Website and must cease any such activity immediately.
   2. By using the Website, you affirm and guarantee that you:
      
      1. have read and understood these Terms of Service and agree to abide by them.
      2. will comply with all applicable laws, regulations, and rules relevant to this agreement and your use of the Website. 
      3. acknowledge that you are entering into this agreement willingly and that these Terms of Service form a legally enforceable agreement. 
   3. We reserve the right to revise or amend these Terms of Service at our sole discretion at any time. When changes occur, we will provide notice to you, either through a prominent announcement on the Website or via the email address associated with your account. While we may provide notice of material changes, you are responsible for regularly reviewing these Terms of Service. Your continued access to or use of the Website after any updates or changes have been posted will constitute your acceptance of the revised Terms of Service.
   4. We may, at our sole discretion, modify or discontinue any feature, service, or functionality available on the Website without liability to you. In such instances, existing agreements or obligations affected by the changes will be addressed appropriately to ensure fairness and transparency.
   5. Users are encouraged to contact us directly with questions, comments, or requests for clarification regarding these Terms of Service. Failure to promptly raise concerns or seek clarification does not excuse non-compliance or misunderstanding of your obligations as outlined in this agreement.
2. Website Description
   
   1. The Website is an online platform designed to connect individuals seeking personal injury services with providers who specialize in offering such services (“Providers”). Providers can create detailed profiles, showcase their services, upload promotional materials, and highlight their experience and qualifications to help potential clients make informed decisions.
   2. Through the Website, Users can browse a directory of Providers, find out more about Providers, and follow links to Provider websites. Providers may purchase directory listings through which they may advertise their services to other Users and provide a means for Users to contact them. The Website aims to provide a seamless and transparent environment to facilitate connections between Providers and other Users.
   3. While the Website facilitates these connections as an intermediary platform, we do not endorse, screen, verify, or guarantee the quality, qualifications, competence, or expertise of any Provider listed. The Website’s role is strictly to provide a platform for visibility and interaction, and all decisions regarding the selection and engagement of a provider are solely the responsibility of the User.
   4. Any information provided on the Website, including Provider descriptions, promotional materials, or User reviews, is for general informational purposes only. The information does not constitute professional advice, recommendations, or endorsements. Users are strongly encouraged to perform thorough due diligence, verify credentials, and independently assess the suitability of any Provider for their needs before making any decisions or financial commitments.
   5. The Website does not involve itself in contractual arrangements, transactions, or disputes between Users and Providers. All agreements, negotiations, and resolutions of disputes arising from the interaction between Users and Providers are the sole responsibility of the respective parties.
3. User Eligibility
   
   1. To access and use the Website legally, you must meet all of the following eligibility criteria:
      
      1. You must be at least 18 years old or the legal age of majority in your jurisdiction if it differs from 18.
      2. You must have the legal capacity to enter into a binding agreement.
      3. You confirm and represent that all information you provide during registration or use of the Website is accurate, truthful, and complete.
   2. If you are utilizing the Website on behalf of an organization, company, or other legal entity, you are responsible for ensuring the following:
      
      1. You possess the authority to bind that entity to these Terms of Service. 
      2. The organization, company, or legal entity for which you act remains in compliance with these Terms of Service and applicable laws. 
   3. The Website’s availability and usage are subject to legal regulations and restrictions depending on your geographical location.
   4. By using the Website, you agree not to impersonate another individual or entity or misrepresent your affiliation with any person or organization.
   5. If you are a Provider, you agree not to misrepresent your services or your legal qualifications to provide them. You are strictly prohibited from using the Website to engage in illegal, deceptive, or fraudulent activity, or any conduct that violates applicable local, state, federal, or international laws or regulations. You also agree not to create an account or utilize the services if you have been previously restricted, banned, or terminated for violating these Terms of Service or similar policies. We reserve the right to request proof of eligibility, identity verification, or any additional documentation to confirm compliance with these Terms of Service. Failure to provide requested documentation or to meet the criteria outlined above may result in suspension or termination of your directory listing and your access to the Website, at our sole discretion, without refund. You bear sole responsibility for ensuring that your use of the Website complies with all relevant local, state, federal, and international laws in your jurisdiction. You must discontinue using the Website immediately if it becomes unlawful for you to access or utilize it under applicable laws, regulations, or government actions.
4. License Grant
   
   1. Subject to compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for lawful purposes in connection with receiving or providing personal injury services and other related activities permitted by the Website. This license is intended solely for personal or internal business use and does not imply any transfer of ownership or further licensing of our proprietary rights.
   2. As a User of the Website, you agree to the following restrictions and conditions: 
      
      1. You may not modify, copy, distribute, reproduce, or adapt any portion of the Website or its content without prior written authorization from us.
      2. You may not reverse-engineer, decompile, disassemble, or otherwise interfere with the Website, its underlying code, or its software infrastructure.
      3. You are prohibited from bypassing any measures or controls designed to prevent unauthorized access or tampering with the Website.
      4. Your license to use the Website is conditional on your adherence to these Terms of Service and may be revoked at any time at our sole discretion if we determine that your use violates any of the terms outlined herein.
5. User Conduct
   
   1. To ensure the ideal experience for all Users and preserve the integrity of the Website, you agree to the following standards of conduct: 
      
      1. Comply fully with all relevant and applicable local, state, federal, and international laws, regulations, and ethical guidelines while using the Website.
      2. Provide accurate, honest, and complete information when creating and maintaining a User profile, communicating with other Users, or utilizing the services offered through the Website. Misrepresenting identity, qualifications, or other key information is explicitly prohibited.
      3. Refrain from submitting or disseminating content that is defamatory, obscene, hateful, or otherwise objectionable, or that violates the rights of others, including intellectual property, privacy, or publicity rights.
      4. Avoid any conduct or activity that may disrupt the functionality, security, or operation of the Website, including the introduction of malicious software, viruses, or other harmful code, or overloads of network requests designed to compromise the Website.
      5. Maintain respectful and professional communication standards when interacting with other Users or providers on the Website's platform. Abusive, harassing, or threatening language or behavior will not be tolerated.
      6. Promptly notify us of any unauthorized use of your account, suspected security incidents, or any breach of these Terms of Service that may affect the integrity or safety of the Website or its Users.
6. User Content 
   
   1. By submitting or uploading Provider listings, advertising materials, testimonials, and other contents, including but not limited to business profiles, images, videos, written descriptions, or promotional materials (“User Content”), you grant us the unconditional right to use, host, publish, and adapt the content for the functional operation and promotional needs of the Website. 
   2. You must ensure that any User Content you submit: 
      
      1. Does not infringe the intellectual property rights of third parties. 
      2. Is factual, complete, and accurate at the time of submission. 
      3. Complies with all laws governing advertising, promotion, and service representation. 
   3. The Website reserves the right to review, edit, or remove User Content that does not comply with these conditions, at our sole discretion and without prior notice.
   4. By contributing or uploading any form of User Content to the Website, including but not limited to images, profiles, descriptions, reviews, promotional materials, videos, or other media, you grant us an unrestricted, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, adapt, distribute, publish, and display such content in connection with the operation, improvement, and promotion of the Website.
   5. You represent and warrant that all User Content you submit: 
      
      1. Is your original work or that you have legally obtained all rights, permissions, and licenses necessary to post the content on the Website. 
      2. Does not infringe, misappropriate, or otherwise violate the intellectual property rights, contractual rights, privacy rights, or any other rights of third parties.
      3. Is truthful, accurate, and up-to-date at the time of submission, and complies with all applicable legal and regulatory requirements.
      4. Does not contain harmful, discriminatory, misleading, or fraudulent information, or content that could cause harm, injury, or offense to others.
   6. You understand that we do not verify User Content, and have no responsibility to do so. Nonethless, we reserve the right, at our sole discretion, to remove, block, or edit any content that we learn violates these Terms of Service or that we determine to be inappropriate, offensive, or potentially harmful to the Website, its Users, or third parties. Removal of such content may occur without prior notice or explanation.
   7. You acknowledge that we bear no responsibility or liability for the accuracy, legality, or reliability of User Content published on the Website. Users are encouraged to independently verify any information provided by other Users before acting upon it. 
7. Ownership and Intellectual Property
   
   1. All intellectual property associated with the Website, including but not limited to content, designs, graphics, service marks, software, databases, trademarks, trade names, and other proprietary materials (but excluding User Content), is owned by or licensed to us. These assets are fully protected under applicable intellectual property laws, and no transfer of rights or ownership is granted through the use of the Website. 
   2. Users are granted a personal, non-exclusive, revocable, and limited license to access and engage with the Website and its content as provided by these Terms of Service. You may not use the Website in any way that violates or infringes upon our intellectual property rights or the rights of others.
   3. The following actions are strictly prohibited unless expressly authorized by us in writing:
      
      1. Copying, reproducing, modifying, distributing, republishing, displaying, or transmitting any part of the Website content or materials.
      2. Using our trademarks, logos, or branding elements for any purpose, including but not limited to promotional or commercial purposes, without our prior written approval.
      3. Creating derivative works, reverse engineering, or exploiting any portion of the Website's functionality, software, or design.
      4. Removing, obscuring, or altering any copyright, trademark, or other proprietary notices found on the Website or incorporated in its content.
   4. We reserve all rights regarding our intellectual property that are not expressly granted to you in these Terms of Service. Any unauthorized use of our intellectual property constitutes a breach of these Terms of Service and may result in appropriate legal action or penalties. 
   5. Users who believe their intellectual property rights have been violated by content or actions on the Website are encouraged to promptly contact us. Upon receiving a valid complaint, we will investigate and take necessary steps, including removing or restricting access to infringing materials if appropriate.
   6. Your use of the Website must not mislead others regarding any association with or endorsement by the Website, its owner, or its affiliated entities. You must not make any claim or representation suggesting that you have ownership over any proprietary content or elements of the Website.
   7. In the event of any misuse or infringement of our intellectual property, we reserve the right to take all appropriate actions, including account suspension, restrictions, and pursuing legal remedies, to protect our intellectual property, brand, and proprietary rights.
   8. Users are solely responsible for ensuring that any content they upload, submit, or share on the Website complies with all applicable laws governing intellectual property and does not infringe on the rights of third parties. UIn the event of any third-party claim against us with respect to any User-generated content, you agree that all liability for any resulting damages, including our attorney’s fees, will be fall upon the User who submitted such content.
   9. Reproduction or redistribution of proprietary elements of the Website for commercial purposes, without explicit permission, will result in immediate revocation of any licenses granted and may lead to further legal recourse.
8. Fees and Payments
   
   1. The Website offers both free and paid features. Website visitors may browse public areas of the Website and may search and view directory listings without charge. Personal injury providers have the option to purchase directory listings, including premium packages that provide supplemental features to enhance their listings and visibility.
   2. If you are a Provider, you agree to make prompt payments associated with directory listings, upgrades, advertising, or subscription options. Charges will be auto-debited where recurring subscriptions have been established.
   3. Any disputes over billed charges must be raised within thirty (30) days of the charge. Refunds are processed at our discretion based on applicable usage and platform policies.
   4. We do not guarantee the results of Provider advertising or offer refunds on paid listings or subscriptions.
9. Data Privacy and Security
   
   1. The protection and handling of User data, including personally identifiable information, are governed by our Privacy Policy (insert link). By using the Website, you consent to the collection and use of your data in accordance with this policy.
   2. We cannot guarantee absolute security; therefore, Users must use security best practices, including frequently updating passwords and safeguarding sensitive personal data.
10. DMCA: Compliance with Digital Millennium Copyright Act.
    
    1. The Personal Injury Connection respects intellectual property rights and expects users to do the same. In accordance with the Digital Millennium Copyright Act of 1998, 17 U.S.C. § 512 (the "DMCA"), we will respond expeditiously to claims of copyright infringement committed using the Website that are reported by copyright owners or their authorized representatives via email to our Designated Copyright Agent at legal@thepersonalinjuryconnection.com.
    2. Upon receiving a claim of copyright infringement, we will take appropriate action, which may include removing the challenged material from the Website. Users who believe their content was wrongfully removed may submit a counter-notice to our Designated Copyright Agent at legal@thepersonalinjuryconnection.com with support for such User’s right to publish the challenged material.
    3. Any user who knowingly and materially misrepresents that material or activity on the Website is infringing may be held liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, any copyright owner or licensee, or the Website as a result of the misrepresentation.
    4. The Personal Injury Connection will have no liability to any person for any action taken in good faith pursuant to this DMCA policy.
11. Arbitration
    
    1. You agree that any dispute in connection with your use of the Website an in which we are a party shall be resolved though binding arbitration in Atlanta, Georgia (“Arbitration”), rather than in court, except in the following events: you or we may seek injunctive relief from a court of law, without posting a bond, in order to prevent irreparable harm; you or we may submit any Arbitration award to a court of competent jurisdiction for confirmation; we shall not be required to arbitrate and claim for indemnification hereunder; and we shall not be required to arbitrate a claim for fees unpaid by a Provider in connection with such Provider’s use of the Website.
    2. The Arbitration will be administered in accordance with the Commercial Arbitration Rules (if you are a Provider or a business) or the Consumer Arbitration Rules (if you are not a Provider or a business) of the American Arbitration Association.
    3. The Arbitration will be held in Atlanta Georgia. Arbitration proceedings and awards will be kept confidential. The arbitrator will award arbitration costs and prevailing party attorney fees to the prevailing party in the Arbitration.
    4. In the event that a dispute under these terms of Service are litigated (subject to the terms hereunder or for any other reason), the exclusive venue for any such dispute shall lie of the state and federal courts located in Atlanta, Georgia, and Users irrevocably consent to personal jurisdiction therein and agree that such venue is not an inconvenient forum.
12. Indemnity 
    
    1. You agree to indemnify, defend, and hold harmless The Personal Injury Connection, its officers, directors, employees, agents, affiliates, licensors, attorneys, service providers, and representatives from and against any claims, demands, actions, losses, damages, fines, penalties, expenses, or any other liabilities, including but not limited to reasonable legal and accounting fees, arising directly or indirectly from: 
       
       1. Your use, misuse, or reliance on the Website or any content, service, or feature provided via the Website.
       2. Your violation of these Terms of Service or any policies, agreements, or guidelines that form part of the governing agreement between you and us.
       3. Your infringement or violation of any third-party’s intellectual property, privacy, publicity, or other proprietary or legal rights.
       4. Any disputes or contractual issues between you and a Provider or User that originate from activities facilitated by your use of the Website, including but not limited to claims of negligence, misconduct, or breach of agreement.
       5. Any content, data, or materials uploaded, submitted, or transmitted by you to or for publication on the Website or any misrepresentations, omissions, or inaccuracies contained in such User Content.
       6. Your breach of any law, regulation, or rule applicable to your use of the Website, including international, federal, state, or local laws. 
       7. Any unauthorized or unlawful access or use of the Website, including access secured through your account credentials by a third party due to your negligence or improper safeguarding.
    2. We reserve the right, at our sole discretion and expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If such an event occurs, you agree to cooperate in providing a defense and performing related actions as reasonably required. Failure to comply with indemnification obligations will not relieve you of responsibility concerning these duties pursuant to applicable legal frameworks. The obligations set forth herein shall survive the termination of your account, these Terms of Service, or your use of the Website. 

12 Limitation of Liability

3. To the fullest extent permitted by applicable law, The Personal Injury Connection, its officers, directors, employees, agents, affiliates, licensors, attorneys, service providers, and representatives shall not be held liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages of any kind. These include, but are not limited to, the loss of profits, revenues, business opportunities, goodwill, data, or other intangible losses, arising out of or in connection with: 
   
   1. Your access to, use of, or inability to access or use the Website, services, or content provided therein. This includes any interruptions, delays, or performance issues beyond our reasonable control that may prevent or hinder your use of the services.
   2. The conduct, actions, or content of any User, Provider, or other third party on the Website. This encompasses any disputes or conflicts that arise in connection with communications, transactions, or interactions conducted through the Website, including but not limited to reliance on any information, services, or representations made available via the platform.
   3. Errors, inaccuracies, defects, mistakes, or omissions in any content or service provided through the Website. You acknowledge that the Website does not guarantee the completeness, accuracy, or reliability of any content, information, or materials shared with or obtained from Users or Providers listed on the Website.
   4. Your failure to perform due diligence when selecting or engaging with any Provider or service promoted on the Website. Any contractual or financial arrangements or liabilities between you and Providers are your sole responsibility, and we assume no liability as a result of these interactions.
   5. Unauthorized access to, alteration of, or loss of your transmissions, data, user account, or other activities due to vulnerabilities such as hacking, malicious code, network outages, or infrastructure failures beyond our reasonable control.
   6. Any unavailability, technical difficulties, or errors experienced during access to or use of the Website, whether caused by maintenance, system disruptions, or cyberattacks.
4. In jurisdictions where limitations on certain liabilities are prohibited, liability shall be restricted only to the maximum extent legally permissible, and no disclaimer shall exclude liability that cannot legally be waived. You expressly understand and agree that your sole remedy for any dissatisfaction with the Website, its performance, or any services provided is to discontinue use of the platform. No other remedies or compensations will be provided.

13. Termination of Service
    
    1. We reserve the right to terminate, suspend, or restrict your account and access to the Website or its services at any time, without prior notice or liability, for any reason whatsoever. This includes, but is not limited to: 
       
       1. Breach of these Terms of Service, the Privacy Policy (insert link), or any other policy associated with the Website. 
       2. Engagement in fraudulent, misleading, or illegal activity while using the Website.
       3. Submission of inaccurate, incomplete, or false information during registration or subsequent use of the Website.
       4. Conduct that disrupts or threatens the functionality, security, or integrity of the Website or its Users.
    2. Upon termination, your use of the Website’s services will cease immediately. Any licenses granted to you under these Terms of Service shall also terminate, and you are prohibited from accessing or attempting to access the Website. You must discontinue any activities related to your account or use of the Website, including accessing your profile, data, or User Content, if any
    3. We reserve the right to delete or retain any User Content, data, or other materials associated with your account at our sole discretion. While we may retain certain information as required by law or internal record-keeping policies, you are encouraged to back up any data or materials you require prior to account termination.
    4. You agree that we shall not be liable to you or any third party for any termination or suspension of your access to the Website. This includes loss of access to User Content, data, or any other associated information. You expressly waive any claims or liability arising from such termination.
    5. Users may terminate their accounts at any time for their own convenience by providing notice to us via the contact methods provided on the Website. Termination is effective upon confirmation, after which your right to access services and features will immediately cease. You agree that Providers shall not receive any refund of monies paid to us in the event of Provider termination for convenience. Upon termination, we may remove your User Content, if any, from the Website within a reasonable time.
14. Survival of Obligations
    
    1. Any provisions of these Terms that, by their nature, should survive termination, such as limitations on liability, indemnification clauses, intellectual property rights, and applicable dispute resolution terms, shall continue to remain enforceable even after your account or access has been terminated. 
15. Severability
    
    1. If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court or authority of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to ensure its enforceability, while preserving the intent of the original provision.
    2. If a modification is not possible, the unenforceable provision will be deemed severed from the remainder of these Terms of Service; provided, that, in such cases, all other provisions of these Terms of Service shall remain valid, binding, and enforceable to the fullest extent permitted by applicable law.
    3. The failure of any provision shall not affect the validity or enforceability of any other provision herein, and the Terms of Service shall remain in full effect as if the invalid or unenforceable provision had been omitted or replaced with a lawful and enforceable alternative that closely aligns with the original intent of the parties.
    4. You expressly agree that the severability of any provision shall not invalidate the entire agreement, and the parties’ rights and obligations under these Terms, as well as their intent to be bound by them, shall continue unaffected.

END